804-409-5747

Near West End

1008 Lafayette

804-353-2473 

The Fan  

111 N Lombardy

Services


Due to the artistic nature of our profession, we do not offer refunds on services performed.  If you are not completely satisfied with your service, please contact us within two days of your date of service so that we may remedy the situation.  A redo service may be complimentary; however, it must be consistent with the original style and/or color.  We will not honor redo or adjustment requests if the hair has been altered since the date of service.

We will be happy to adjust or tweak your haircut within one week of your date of service.

All redo and adjustment requests are at the sole discretion of management.  We cannot guarantee chemical services unless professional cleansing, conditioning, and styling products are used at home.  We will be happy to recommend products specific to your needs.

Products


We stand behind all of the products we use and sell.  Retail products are 100% guaranteed against defects.  We will happily offer an exchange if a product you purchased does not work for you. 

​Appointments


Please provide 24 hours notice if it is necessary to reschedule or cancel an appointment. In the event that you miss three appointments without contacting the salon 24 hours ahead of time,  we will only be able to serve you as a walk in client. We firmly believe in the value of your time and make a conscious effort to avoid long waiting periods in the salon. If you are more than 15 minutes late, we reserve the right to reschedule your appointment. If time is critical to your schedule on a particular day, please make us aware of your time constraint when scheduling your appointment. We will do our best to accommodate you.  You are responsible for your appointment regardless of whether a confirmation is received.

Fees


All fees for services rendered are expected upon completion of services. Credit for salon services is not an option, including postdated checks. Personal checks are not accepted.  We do welcome cash and all major credit cards.  Prices and services are subject to change without notice. 

Animals


With the exception of service animals, no animals are permitted in the salon at any time. 

Minors 


Children under the age of 18 are welcome while they are receiving services. A parent or legal guardian must be present. As a courtesy to other salon guests, and in our efforts to offer a relaxed and professional atmosphere, it is your responsibility to watch your children at all times. 

Gift Cards


Treat a friend to the Blackbird experience with our salon gift cards. Available at the reception desk in any denomination, gift cards can be used to purchase services or products.

​New Clients


New clients are always welcome! Blackbird Salon continues to grow by referrals from our clients. Thank you for recommending us. Call today for your appointment. We hope to see you soon.​